jlondon4Apr 15, 20183 minHandoffs: Handshakes or Hugs?“It fell through the cracks.” How many times have you heard this explanation when something went wrong? A 2011 study showed that 35% of...
jlondon4Apr 12, 20183 minWhy does IT Suck?I majored in Computer Science in college. This was one of the more difficult majors at my university. My fellow students were some of...
jlondon4Apr 11, 20182 minNo, I don't have your backWhen someone told me that they didn’t feel like I had their back, I was shocked. What exactly does it mean to have someone's back? Do...
jlondon4Apr 9, 20182 minStop MeasuringTechnology has given us the ability to measure everything, and we’ve become hooked like addicts. Is all this measuring helping us or...
jlondon4Apr 8, 20183 minThe Perils of Excessing Reporting“I need that report on my desk first thing in the morning!” While this sounds like something out of an 80s movie, how much time are you...
jlondon4Apr 5, 20183 minBuilding a Sidecar won't Transform your OrganizationOne of the methods being touted for Transformation is to create a brand new organization with a new operating model and then gradually...