jlondon4Aug 6, 20183 minCrystal Clear CommunicationHave you ever had someone claim that you said something different than what you told them? Do people seem confused by your words, even...
jlondon4Aug 5, 20181 minWho needs to know What, When?Suppose you’re leaving a meeting with 7 people. They all go report back to their boss and peers about what happened at the meeting. ...
jlondon4Jul 16, 20182 minStop Solving Problems, Start Creating PossibilitiesYears ago, I told a friend that I didn’t know how to improve sales for my company. His answer was “You are a great problem solver. You...
jlondon4Apr 16, 20182 minProject Managers as ConnectorsConnections are a common point of failure in organizations. In response, most companies create roles for people to manage those...
jlondon4Apr 15, 20183 minHandoffs: Handshakes or Hugs?“It fell through the cracks.” How many times have you heard this explanation when something went wrong? A 2011 study showed that 35% of...